Susan Chandler

You get coupons in the newspaper. You get them in the mail. Would you want them on your computer, too? Hillel Levin, the former editor of Chicago Magazine, believes you...

Paul Stuart, the exclusive men's clothier from New York, didn't exactly make a big splash in Chicago when it opened a spacious store in the John Hancock building three years...

Retailing used to be an industry that ran hot and cold by sector. If specialty stores were going gangbusters one season, it was a safe bet that department stores or...

When Montgomery Ward & Co. President Burnett Donoho resigned abruptly just days before Christmas, the only explanation offered by the retailer was that he had decided to return to his...

It's been a rough week for L.L. Bean, the catalog company in Freeport, Maine, that has earned a place in the hearts of rugged Northeasterners by selling down-filled robes and...

Retail executives will continue to face a mixed job market in 1998, according to Thorndike Deland Associates, a New York-based executive search firm. Hiring will be flat at department stores...

The executives at Lands' End, the Dodgeville, Wis.-based catalog giant, like to tell inquisitive reporters that reclusive founder and Chairman Gary Comer is unreachable because he's sailing around the world...

It's a familiar pattern. Full of hope for a bangup holiday season, retailers offer lots of goods at full price. But after a few weeks of lackluster sales, they slash...

Few European brands have a history in Chicago as long as Christofle's. The Parisian silversmith began selling flatware and serving bowls at Marshall Field's in 1893 after several Christofle pieces...

The mysterious management situation at Spiegel Inc. appears to be clarifying itself-- slightly. Back in June, the Downers Grove-based catalog company announced it was creating a three-man office of the...