Susan Chandler

For many hospital doctors and nurses, professional attire means a loose-fitting set of scrubs in non-descript colors such as pale blue or light green. But Sue Callaway, a nurse in...

Getting the right merchandise in each of its 833 department stores has been a major challenge for Sears, Roebuck and Co. For years, the retailer's centralized buying operation sent the...

Shoppers at Henri Bendel's store on Michigan Avenue had an unpleasant surprise last week: The racks were almost bare of merchandise. Bendel's parent, The Limited Inc., already has announced plans...

If you think that French fashion means wearing black, black and more black, there's a new store opening this weekend on Oak Street that may change your mind. Chacok, a...

For the past two years, cost-cutting and cutbacks have been watchwords for Barneys, the chic New York retailer mired in Chapter 11 reorganization. Although the chain's future is unresolved, Barneys...

Sears, Roebuck and Co. should be thanking Menard Inc. rather than suing the home improvement chain for copying its advertising, says one advertising expert. Last week, Sears filed a federal...

It's lonely being the last retailer on your block. That's the situation the Joan Vass boutique at 19 E. Chestnut St. found itself in after several high-profile neighbors departed. The...

Despite a healthy economy, it's been a rough eight months for the underdogs of the discount store industry. Montgomery Ward & Co. filed for Chapter 11 protection last July, and...

A Clybourn Avenue retail landmark is getting a new lease on life. The designer cooperative known as Made To Fit is reopening Saturday as A. Arsenault Designer Cooperative under the...

Carrying a balance on your Marshall Field's credit card just got a little more expensive. In revised credit agreements mailed recently, Field's informed customers that interest charges will now be...