Jon Yates – Page 5 –

Illegal roosters torment Lemont man, neighbors

June 18, 2018 at 11:04 a.m.

The unwanted wake-up calls begin at sunrise, roughly a half-dozen roosters throatily cock-a-doodle-doo-ing in a chicken coop across the street from Jim Jandora. "It's not very enjoyable to hear the...

Robert Donahue says he had trouble getting AT&T to fix three utility boxes with exposed wires near the Orland Park condominium complex where he lives.

Exposed utility boxes upset Orland Park resident

November 3, 2021 at 8:50 p.m.

Robert Donahue isn't concerned for himself. The Orland Park resident knows not to touch exposed wires or approach anything that says "WARNING" on it. Still, he's troubled by the three...

Exposed utility boxes upset Orland Park resident

December 23, 2018 at 6:02 p.m.

Robert Donahue isn't concerned for himself. The Orland Park resident knows not to touch exposed wires or approach anything that says "WARNING" on it. Still, he's troubled by the three...

Problem Solver: Family finds bumpy ride signing up for Obamacare

August 25, 2021 at 12:26 a.m.

Even with his experience as an insurance agent, David Schlossberg found navigating Obamacare painfully frustrating. The Lake in the Hills resident had a relatively simple time obtaining coverage for himself....

Facebook had been sending birthday reminders for Terry McDonough's deceased brother, Roy Michael McDonough, despite Terry's attempts to get the site to memorialize or close Roy's account. This year, Facebook memorialized the page, and no reminders were sent on his birthday.

Travel refunds still lag; Facebook comes through

November 3, 2021 at 8:49 p.m.

Complaints about tour company American European Travel continue to arrive in the Problem Solver's email inbox, including two this week. In each case, readers say they prepaid for trips to...

Travel refunds still lag; Facebook comes through

December 23, 2018 at 5:59 p.m.

Complaints about tour company American European Travel continue to arrive in the Problem Solver's email inbox, including two this week. In each case, readers say they prepaid for trips to...

Problem Solver: Peoples Gas bill error damages customer’s credit

August 25, 2021 at 12:15 a.m.

Before moving out of his South Loop condominium in December, renter Andrew Hess contacted his utility providers and canceled service. When his final gas bill arrived in early February, he...

Ambulance bill takes senior for yearlong ride

August 25, 2021 at 12:14 a.m.

Just days after Bernita Klokner's family moved her from Florida back to the Midwest last May, the 97-year-old fell and broke her hip. After the ensuing surgery, Klokner was moved...

Problem Solver: Aetna, Ocwen finally come through

August 25, 2021 at 12:09 a.m.

Patricia Curtis' issues with Aetna appeared to have been resolved when she last appeared in this column May 8. They weren't. The Chicago resident originally wrote to the Problem Solver...

A commuter looks to a CTA customer service representative for help with her Ventra card before catching a train at the State/Lake CTA station.

Disabled rider’s attempt to transfer funds to Ventra goes off tracks

November 3, 2021 at 8:54 p.m.

There isn't a ton of money on Brian Dolk's old Regional Transit Authority reduced-fare permit, but getting the funds transferred to his new Ventra card has caused him tons of...

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