Jon Yates – Page 3 –

Problem Solver: Property tax refund languishes

June 18, 2018 at 9:00 a.m.

It was a long process for Jon Paulsen to appeal his property tax assessment, but the results were worth the effort. After two years of work, the Oak Park resident...

Updates: ComEd agrees meters switched; Potbelly pays for car damage

May 23, 2019 at 3:24 p.m.

Tom Camacho was certain his electric bills were too high; he just couldn't get ComEd to agree. Since October, the Edgewater neighborhood resident had been calling the utility, complaining that...

Thrifty car rental has resolved a dispute with Lindsey M. Clark, who was charged for a parking ticket for another Lindsey Clark.

Thrifty comes through for rental customer

June 18, 2018 at 9:09 a.m.

The identity mix-up that thrust Lindsey M. Clark into a battle with Thrifty has finally been resolved. Clark, first featured in the June 29 column, had tried for months to...

WOW cable bill is a shock to former customer

June 17, 2018 at 11:23 a.m.

A general distrust of the digital world caused Sandra McIntyre to implement a new strategy in record keeping. The Beverly resident keeps all her receipts for seven years. So when...

Chris Taggart reached out to the Problem Solver after having trouble with a missing mortgage payment at Bank of America.

Problem Solver: Mortgage payment goes missing

June 18, 2018 at 11:10 a.m.

The first indication there was a problem was when Chris Taggart received an email alert from Bank of America saying his checking account was overdrawn. A day earlier, June 24,...

Michael Kajdas had his 1966 Schwinn Panther bicycle stolen Nov. 15 from his garage in the West Lawn neighborhood. He tracked it to Lowell, Ind., where he must go to retrieve it.

Problem Solver: Updates on car rental mix-up, stolen bike

November 3, 2021 at 8:59 p.m.

The circumstances that led Thrifty to confuse two Chicago-area women remain a mystery, weeks after the rental car company launched an investigation into the case. Lindsey M. Clark said Monday...

Problem Solver: Updates on car rental mix-up, stolen bike

December 23, 2018 at 6:29 p.m.

The circumstances that led Thrifty to confuse two Chicago-area women remain a mystery, weeks after the rental car company launched an investigation into the case. Lindsey M. Clark said Monday...

Stolen bike found in Indiana but remains unclaimed

August 25, 2021 at 1:10 a.m.

Sometime in the wee hours of Nov. 15, a thief took bolt cutters and snapped the padlock on Michael Kajdas' garage. When Kajdas woke up, he found that his prized...

Susana Mendoza, City Clerk of Chicago presents the new city vehicle sticker to members of the Committee on License and Consumer Protection.

City sticker shock hits former Chicago resident

November 3, 2021 at 8:58 p.m.

Lisa Paolantonio moved from Chicago to west suburban Geneva in April 2013. After moving, she switched the registration on her 2008 Nissan station wagon to her Kane County address, and...

City sticker shock hits former Chicago resident

December 23, 2018 at 6:27 p.m.

Lisa Paolantonio moved from Chicago to west suburban Geneva in April 2013. After moving, she switched the registration on her 2008 Nissan station wagon to her Kane County address, and...

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