Problem Solver: Eyewear receipt has customer seeing red
Diana Sanchez paid $280.17 for new glasses at J.C. Penney Optical in the Orland Square Mall. Her husband, Paul, paid $445.81 for his. Together, the Tinley Park couple plopped down...
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Problem Solver: Updates on parking tickets, insurance refund, model dinosaur
After a sleepy winter during which motorcyclist Loreen Targos received no parking tickets, the Loop resident awoke March 13 to find a new violation envelope affixed to her motorcycle, allegedly...
Problem Solver: Care kit for furniture ruins leather, negates warranty
The protection plan Julie Conway bought for her Macy's leather furniture set is called WorryNoMore. Drop the "no" from the middle and, Conway says, you've got a description of the...
Upscale, cozy and perfect for a business deal
Who eats: Business folks, wealthy tourists Why eat: Discreet dining Ambience: In the Four Seasons hotel, Allium exudes upscale cozy, with wood-paneled walls, a roaring fireplace, dim lighting and comfy...
Problem Solver: Seat shuffle irks airline passenger
When she planned her family's spring break trip to Phoenix, Lesley Shifrin was meticulous. She logged on to American Airlines' website Nov. 1 and booked four tickets — paying for...
Problem Solver: Rental van scratches become whodunit
There were small scrapes on the van Sean McCartney rented Dec. 15, but the Enterprise Rent-A-Car employee told him not to worry. "I walked around the car and I was...
Problem Solver: UnitedHealthcare’s prescription drug plan a real pain
Navigating a prescription drug plan can be difficult, but Barbara Stonewater was sure she had it figured out. Last year the Aurora resident used AARP's Medicare Part D plan, run...
Problem Solver: Legal document goes missing, and Northern Trust wasn’t looking
Chicagoan Deborah Harrington never had a mortgage. When she bought her apartment in a South Shore co-op building more than two decades ago, she paid in cash. To cover her...
Problem Solver: Legal document goes missing, and Northern Trust wasn’t looking
Chicagoan Deborah Harrington never had a mortgage. When she bought her apartment in a South Shore co-op building more than two decades ago, she paid in cash. To cover her...
Problem Solver: Ex-husband dies, but credit debt lives on
It has been almost a decade since Donna Mosier got divorced. At the time, the couple discussed their joint accounts, including credit cards, and took measures to officially sever their...