Jon Yates

Andrew Bestwina died in March, but his Internet charges continued. Try as she might, his mother, Pamela Roberts, could not get the provider, Clear Internet, to stop his service. When...

No one is quite sure how Andrew Bestwina fell ill, but his mother believes it was during a trip abroad. While in India, insects burrowed into his skin, and though...

Gary Jesuit knows a thing or two about computers, and he knows his problem with Humana health insurance is a doozy. Over the summer Humana updated its computer system. During...

Out to Lunch: Publican Quality Meats, 825 W. Fulton Market St., Chicago publicanqualitymeats.com, 312-445-8977 Who eats: Businesspeople, foodies, hipsters Why eat: High-end meats in a casual setting Ambience: Don't expect...

It was routine blood work, a procedure Diane Caldwell has had done countless times. There had never been a problem until her Dec. 5, 2012, blood draw. Although the results...

In a perfect world, Colleen Przybyla would get married in December using money from her 2012 federal income tax refund. But the world is not perfect, and neither is her...

Jim Bugaren's boat is now lake legal. The Schaumburg resident, featured in the Oct. 6 column, had been trying since March to get his brand new Lund 1650 Rebel XL...