Susan Chandler

At first glance, it looks like a catalog from Banana Republic. The model is wearing stretchy gray Capri pants and a white ballet-neck top with three-quarter length sleeves. She sits...

It's OK for fashion designers to use runway models that look like heroin addicts, but for heaven's sake, don't dress them up like homeless people. That's the real-life lesson being...

Mattel Inc.'s embattled Chairman and Chief Executive Jill Barad, one of Corporate America's most visible and accomplished women CEOs, resigned Thursday under pressure after the giant toymaker reported its third...

Moving around the block can be almost as much trouble as moving far away: Things still need to be packed up and moved. Getting the new place organized can be...

The exciting part of the Internet retailing explosion is the so-called front end. In the lingo of e-tailing, that refers to the Web site where cybershoppers browse product offerings such...

As giant book retailers such as Borders Inc. and Barnes & Noble continue to expand, independent booksellers are becoming increasingly hard to find. Between 1994 and 1998, their share of...

Lots of retail experts are expecting a big washout of e-commerce companies in the first half of 2000. A host of new players spent millions on marketing and public relations...

Is Ultimo Enterprises Ltd.'s empire being liquidated? It certainly appears so. Less than 12 months after the departure of Ultimo founder and zeitgeist Joan Weinstein, the investors who backed the...

They don't call them category killers for nothing. Large warehouse-style chains such as Best Buy Co., Linens 'n Things Inc. and PetsMart Inc. offer bigger selections and lower prices than...

We thought one of the advantages of shopping on-line was NOT having to listen to Muzak's version of Christmas carols. Apparently, not everyone feels that way. The entrepreneurs behind an...