Sandra Poindexter

The U.S. Transportation Department issued $20.9 million in fines against airlines from 2010 to 2013. The steepest penalties were imposed against airlines that mistreated disabled passengers.

Passenger rights rules lead to jump in U.S. airline citations

June 18, 2018 at 9:18 a.m.

Sometimes airfares are just too good to be true. Southwest Airlines sent an online offer to about 10 million people in January 2013 for flights from Dallas to Branson, Mo.,...

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