Leanne Hoagland-Smith

Zig Ziglar said "an attitude is a habit of thought." Peter Drucker is quoted as saying the "two basic functions of business are marketing and innovation." When we combine these...

Many familiar with total quality management know the story about how W. Edwards Deming went to Japan to share his ideas when many American manufacturers did not take him seriously....

For many people, when the word alignment is said, the immediate thought usually revolves around vehicles and tires. Most drivers know misalignment with tires causes excessive wear, creates a potential...

Possibly the simplest definition of process is a series of actions or steps taken in a specific order to achieve a specific result. Especially in business, words like "procedure" or...

Why do we have an organizational chart? The answer is simple. It exists to ensure efficient and effective governance. From the business owner or chief executive down, they govern the...

Hiring people is a science and an art with a tad of luck thrown in. Good hires must fit with the culture and that is sometimes a real problem. To...

Because they are so busy working IN their businesses instead of ON their businesses, small business owners look to recruiting after an employee quits or turns in her or his...

In the book "Good to Great," Jim Collins discussed having the right people in the right seats. This is true, but only part of the equation to move a company...

Why do we have an organizational chart? The answer is simple. It exists to ensure efficient and effective governance. From the business owner or chief executive down, they govern the...