I rented a car from Budget in Costa Rica as part of a family vacation this summer. I happily accepted the total-damage waiver and its high price because I didn't...
Two years ago, I was scheduled to travel to Omaha, Neb., to stay with my mother and provide postoperative care for a week. My return flight was scheduled for a...
For our wedding, my brother purchased a gift certificate for me and my wife to spend a night in the presidential suite of the Radisson Hotel Duluth-Harborview in Duluth, Minn....
I need help getting a refund from British Airways. Earlier this year, I flew from Bergen, Norway, to Baltimore via London — at least, that's what my ticket said. However,...
My husband, Loren, purchased a ticket from Spirit Airlines for a trip from New Orleans to Chicago for travel this summer. Unfortunately, he passed away about two weeks before his...
I rented a house through Airbnb for two months for a summer internship. The house was in a bad neighborhood, and both my roommate's and my roommate's boyfriend's cars were...
I had round-trip tickets to fly from Cleveland to Bangor, Maine, via Philadelphia on American Airlines recently. Three of the four flights were in first class. I paid a total...
I recently booked a flight from Frankfurt to Orlando, Fla., using CheapOair. I spoke with a representative at an Indian call center, who helped me make the reservation. The booking...
I need your help with a Lufthansa seat upgrade that wasn't delivered as promised. I planned to fly from San Francisco to Bangalore, India, via Frankfurt on United Airlines and...
I recently booked a trip to Italy through OneTravel.com. My flight was one hour late arriving in Rome. I wasn't concerned because I knew that I'd planned plenty of time...