Problem Solver: Housecleaning deal proves to be a mess
Margaret Fox can't afford a regular housecleaner, and a recent job switch meant a slight dip in pay. So when she saw an offer for a one-time cleaning service on...
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Problem Solver: Housecleaning deal proves to be a mess
Margaret Fox can't afford a regular housecleaner, and a recent job switch meant a slight dip in pay. So when she saw an offer for a one-time cleaning service on...
Problem Solver: Relatives take living facility to task
On the Bethany Methodist Communities' website, the nonprofit describes its values with an acronym, Bethany CARES. Compassion, Advocacy, Respect, Excellence and Stewardship. The organization promises to "treasure and responsibly manage...
Problem Solver: Woman leaves assisted living center; refund sought
Margaret Kinloch has no family. The 87-year-old's husband passed away years ago. So did her son and her two brothers. To fill the void, her friend and neighbor, Joanne Felski,...
Problem Solver: Woman leaves assisted living center; refund sought
Margaret Kinloch has no family. The 87-year-old's husband passed away years ago. So did her son and her two brothers. To fill the void, her friend and neighbor, Joanne Felski,...
Problem Solver updates: Cable buried, free parking halted
Ed Spletzer's roller-coaster relationship with AT&T; is back on the ascent. The Lake Barrington resident, who retired from the telecommunications giant in 1990 after 34 years of work, was featured...
Problem Solver updates: Cable buried, free parking halted
Ed Spletzer's roller-coaster relationship with AT&T; is back on the ascent. The Lake Barrington resident, who retired from the telecommunications giant in 1990 after 34 years of work, was featured...
Problem Solver: Floodwaters recede, anger rises
In the late 1990s, Wayne Pukala and his neighbors in Elmhurst were part of a citywide program designed to alleviate standing water in their yards. Elmhurst installed yard drains with...
Problem Solver: Request for flight change leads to sticker shock
It took Bob and Angie Kleinfelder several years to save up for their upcoming trip to the International Lions Club Convention in Hamburg, Germany. The Crest Hill couple, both retired...
Problem Solver: Taxing situation slow to be resolved
By her own admission, Monica Gonzalez is not what you would call a "numbers person." So for the past several years, the Hickory Hills resident has paid H&R; Block to...