Problem Solver: Passing through Tollway proves costly
In all, John Kuntz and his family traveled more than 5,000 miles on their summer road trip, hitting Mesa Verde National Park in Colorado and Grand Teton in Wyoming. It...
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Problem Solver: Getting construction bond back turns into major project
It was more than a decade ago that Jack Ezell handed the village of Skokie a check for $250, a bond deposit for a construction job he was starting through...
Problem Solver: State slow in collecting money
This weekend marks the eighth anniversary of this column. For those keeping track, that represents about 1,200 columns, culled from an estimated 80,000 emails and letters. You might think the...
Problem Solver: Emails contain unwanted profile picture
First things first: Janet Lane is not a teenage boy. You can imagine her surprise when friends started alerting her that emails she sent from her Hotmail account arrived with...
Problem Solver: Move by business leads to Comcast dispute
For more than a decade, Glenn Anton had Comcast phone, cable and Internet service at his business. "It was terrific. I loved everything about them," he said. "If I ever...
Problem Solver: Move by business leads to Comcast dispute
For more than a decade, Glenn Anton had Comcast phone, cable and Internet service at his business. "It was terrific. I loved everything about them," he said. "If I ever...
Down-home cooking exemplified
Grange Hall Burger Bar 844 W. Randolph St., Chicago grangehallburgerbar.com, 312-491-0844 Who eats: Businesspeople, West Loopers Why eat: Grass-fed burgers and locally sourced ingredients Ambience: Grange Hall feels like home...
Problem Solver: Cut fingers lead to billing pain
The injury was relatively minor, and it occurred more than three years ago, but it still haunts Andrew Krok. He was waiting tables at an Arlington Heights restaurant when a...
Problem Solver: Cut fingers lead to billing pain
The injury was relatively minor, and it occurred more than three years ago, but it still haunts Andrew Krok. He was waiting tables at an Arlington Heights restaurant when a...
Problem Solver: The gift certificate that suddenly stopped giving
It might be an old-fashioned concept, but Gerry Weidner likes to pay for things upfront instead of charging them to his credit card. He also believes he should get what...