Jon Yates

For 41 years, Cheryl Westbrook has worked for Northwestern University as a lab supervisor and phlebotomist. She is, she said, a hardworking and dedicated employee. When her department closed two...

Barbara Chandler still hasn't received a promised refund from the online voucher site Wedeal.com. And the story doesn't end there. After the Problem Solver wrote about Chandler on Dec. 10,...

It wasn't by choice that Dan DeWitt took a job outside St. Louis, roughly 300 miles from his home. The Orland Park resident's old employer went bankrupt five years ago,...

Laurie Villarreal learned of her daughter's "death" in an email from the Internal Revenue Service. The federal agency rejected Villarreal's 2012 tax return because, it said, the Social Security number...