James Coates

Q. I enjoy your column every week. In fact it has become part of the ritual, right after the funnies. Now I have a mystery of my very own that...

Microsoft Corp.'s Bill Gates is planning Windows XP security damage control that bodes big changes in how our computers will look, feel and protect us from getting mugged online. It's...

Q. Many times when I e-mail photos to several people, they don't receive them and can't view them. I can send them as a picture or as a file attachment...

Q. I have been having a problem with moving files after downloading anything from the Web. I am using Windows 2000 and Netscape 7.1. After I download a file and...

The fine art of storytelling started with people scratching stick figures on cave walls. It has reached new levels with Microsoft Corp.'s PowerPoint software. A new PowerPoint add-on, Apreso, can...

Q. I have a little problem with my laptop computer and was wondering if you might be able to help. When I purchased the Dell laptop, an Inspiron, I wanted...

Q. I'm hoping you can help me jazz up my presentations and documents at work. We have Word 2000 on Windows XP that has a limited number of fonts. Is...

Your humble correspondent claims a certain existential expertise with junk e-mail because he has brought down on his own head the worst that comes from the arrogant, slack-jawed spammers, the...

Q. Several times a day, when I am on the Internet, I receive an informational message telling me that I need to download Japanese. When I close that message, my...

Q. I need to acquire some files and forms from government agencies, particularly the U.S. Environmental Protection Agency, but they all are in the Zip compression format and I cannot...