James Coates

Q. I've lost all the data for my Outlook calendar because of a system crash while upgrading from Windows 98 to XP. I backed up all my data files except...

Q. I've saved some of your columns over the years. Maybe I learn slowly or I need to be able to refer to them for reinforcement. So how do I...

Q. I have posed this question to you before--without a response. I am trying again after another incident: My WordPerfect program (version 8.0) has, four or five times, eaten the...

Q. I recently updated my version of Windows XP by clicking on the update icon within my program menu. One of the updates offered was for Window's Media Player 9...

Q. Is there a shortcut method to saving Microsoft Outlook e-mail to a personal folder on your hard drive? Patrick King @aol.com A. The easiest way to back up entire...

When this writer went away to college in 1961, the hottest homework breakthrough was Esterbrook fountain pens with pre-filled cartridges that spared us the mess of dipping the tip in...

Q. I have just spent a very frustrating several hours with Microsoft Word and I really hope you can answer my question. I would greatly appreciate any help you can...

Q. I am new to computers and I have big problems. I've messed up my computer's monitor display settings until the box you use to change properties is huge and...

If Microsoft Corp. possessed the panache of Apple Computer Inc., it would have named the new Windows XP operating system release after a fabulous feline, as in Jaguar or Panther,...

Q. My Windows XP computer developed an annoying quirk not long ago whereby I can no longer right-click on photos or other artwork on Web pages and save them in...