James Coates

Q. My computer at work was recently updated to Windows XP and Microsoft Office 2003. I am unable to access the "recently used files" list that usually appears when I...

Today, friends and neighbors, I offer something of a tirade about the baffling acronym-infested world of iPods. But first the back story, as they say on "CSI," "NCIS," "The O.C.,"...

Q. Is there a program available to restrict the e-mail messages coming to me that would filter out "ALL" except those from whom I want messages? I use Outlook Express...

Do you suppose even one person among all those bright-eyed kids running Microsoft Corp. ever heard of "da protection racket?" If you need a reminder, here's how it works: Two...

Q. I've been trying to figure out how to put a picture within another picture. The first picture would be the background and the second picture would be on top...

Let me tell you just how old I am. I am so old that I remember buying a 45 r.p.m. record of Johnny Cash's "Ring of Fire" the day it...

Q. I have a problem with receiving unsolicited e-mails coming to my mailbox, and some are very obscene. In the past I have entered some contests and even requested some...

Q. Occasionally, when shutting down my Windows XP computer, I receive the following message: "Other people are using this computer. Shutting down will cause them to lose data. Do you...

`We're from the government and we're here to help you." "The check is in the mail." "We plan a Mac version of our white-hot product soon." Those notorious false promises...

Q. I received a family picture CD which loads to Adobe Acrobat Reader and shows as a slide show. I would like to be able to print and/or e-mail individual...