Baggage re-claim: United turns old banners into bags
United Airlines thinks you can make it a banner day in the Friendly Skies when you find room in the overhead for reincarnated luggage. The airline teamed up with fashion...
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Flying American Airlines on Saturday? You may want to check in early
The US Airways brand will fly into the sunset Saturday as American Airlines embarks on the perilous task of integrating passenger reservation systems. Fliers of the world's largest airline won't...
Economic impact of Cubs in the playoffs? Almost nothing
Freddy Fagenholz, general manager of Murphy's Bleachers, located near Wrigley Field since 1980, was understandably excited early this week about the possibility of the Cubs being in the playoffs. After...
United adds to onboard booze choices, including local Moscow Mule mix
Chicago-based United Airlines will offer free booze on a few flights Thursday evening. The airline is trying to up its drink game, announcing Thursday that it would expand its selections...
When to book holiday flights for best price and options
Holiday turkey and jingle bells may seem far off, but several holiday airfare forecasts are out, with many predicting lower prices this year and one claiming that Tuesday is the...
United CEO talks coffee, bag fees and lousy flights
Like many United fliers in recent years, Oscar Munoz was recently on a lousy flight to Chicago. It was Labor Day, just after his daughter got married and just before...
New United CEO pledges to do better by customers, employees
New United Airlines CEO Oscar Munoz said in an exclusive interview this week that the airline hasn't lived up to the promises it made five years ago Thursday when it...
Many businesses not ready for Thursday’s chip credit card deadline
Many notable Chicago-area companies are lagging in their ability to accept new credit and debit cards with computer chips, a microcosm of the rest of the nation and a sign...
American Airlines secretly adds free real-time bag tracking
American Airlines in recent weeks has quietly added free real-time online luggage tracking for checked bags, allowing customers to determine where their bag is — from check-in counter to baggage...
Why the new chip credit cards aren’t safer — yet
Swipe or dip? It's the dilemma more consumers will face at retail checkout starting next week as they try to use their new, more-secure credit and debit cards. Oct. 1...