Secret to exceptional customer service
Q. I'm a manager of a customer service department and have spent hours training my team both internally and hiring outside customer service consultants. The problem is that many customers...
Home > Reviews
All Stories
Secret to exceptional customer service
Q. I'm a manager of a customer service department and have spent hours training my team both internally and hiring outside customer service consultants. The problem is that many customers...
Is there fast track to success?
Q. I've been working in my field for about 10 years and am frustrated at my slow progress. I keep reading in books and magazines about clever people who leaped...
Is there fast track to success?
Q. I've been working in my field for about 10 years and am frustrated at my slow progress. I keep reading in books and magazines about clever people who leaped...
How to handle a paranoid colleague
Q. I work with someone who always finds the worst possible interpretation for anything anyone does. I've bent over backwards trying to make this guy feel safe, and to see...
Not LinkedIn — can you still get a job?
Q. The extent of my technological savvy is that I have an email address. Do you have to join all the Internet networks to get a job these days? A....
Finish year with promotion
Q. There is a promotion available in my department. I've worked hard and excelled, but I am concerned I won't be the first person considered. I am an introvert and...
Desperation is mother of job breakthroughs
Q. Everything I have tried in the last few years professionally seems to have crashed and burned. I am tired, discouraged and out of great ideas. What do you tell...
Desperation is mother of job breakthroughs
Q. Everything I have tried in the last few years professionally seems to have crashed and burned. I am tired, discouraged and out of great ideas. What do you tell...
Job door slams shut? Pry open window!
Q. I've been in my field for 25 years, and it is going the way of the dinosaurs. With the economy as it is, there is no way I can...