Dealers disappoint owners with dodgy service
Q: I took my car to a car dealer (not the one who sold me the car) for an oil change. Later, I discovered that they removed my commemorative license...
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New cars offer no good space to store a purse
Q: Do you have any insight if the trend to have the console fill the entire area between the front seats will continue? I do not care for this style,...
What is the difference between coupe and sedan?
Q: The difference between a coupe and a sedan was explained to me many years ago by an old body and fender guy. When you open the door, there is...
Replacing damaged parts is recommended, even for splash shields
Q: While we were coming back from vacation, the splash shield on our 2013 Mazda3 came loose. We pulled over and had it taken off by a local auto shop....
New gear shifter grinds driver’s patience
Q: My wife and I are loyal Chrysler customers. She is driving our fourth Town & Country minivan. I currently have a Charger R/T. On a recent vacation we rented...
Stop-start feature steams driver, who is advised to chill
Q: I just traded in a 2014 Chevy Cruze and leased a 2017 Malibu. I didn't realize that the vehicle was equipped with auto stop/start until after I took delivery....
High octane recommendation causes confusion
Q: I drive a 2001 Lexus LS430 with 58,567 miles. The car manual says I should use gasoline with an octane of 96 or higher. I cannot find an octane...
Old car with low miles might suffer from old gas
Q: I'm a senior with a 2001 Buick LeSabre with 73,000 miles. It has a habit of hard starting when the engine is warm. It went through two independent shops...
Burning smell is most likely from oil leak
Q: My 1999 Honda Civic, Kermit, is spinning on to 123,000 miles and still going strong. When I pull into my garage, I pick up a very light scent of...
Spark plugs blowing out in lightweight engines
Q: My 2012 Honda Fit with 70,000 miles had a spark plug pop out. The spark plugs have never been changed. The mechanic said this is a common problem with...