Becky Yerak – Page 45

Exelon, whose utilities include ComEd, received a score of 69 on a 100-point scale in the latest American Customer Satisfaction Index report.

ComEd parent sinks in customer satisfaction survey

June 15, 2018 at 6:00 p.m.

Exelon has one of the worst customer satisfaction scores among energy companies, according to a survey released Tuesday. The Chicago-based business, whose utilities include ComEd, received a score of 69...

94-year-old Southwest Side lender to be acquired

June 15, 2018 at 5:49 p.m.

It's the end of an era for a 94-year-old Chicago bank. The owner of Parkway Bank & Trust, a $2.2 billion-asset lender based in Harwood Heights, plans to buy the...

Allstate continues to stand by money-losing Esurance

June 15, 2018 at 5:41 p.m.

Esurance has yet to turn a profit since Allstate bought the online insurer for $1 billion in 2011, but the Northbrook-based company remains committed to the business. "We could obviously...

Allstate raising auto rates in Illinois by average 3 percent

June 15, 2018 at 5:45 p.m.

Allstate plans to raise its car insurance rates by an average of about 3 percent in Illinois effective June 4. The Northbrook-based insurer disclosed its plans in a filing Tuesday...

A Chase sign hangs at the company's Manhattan headquarters on January 13, 2012 in New York City.

Chase raises fees on savings accounts in Illinois

April 5, 2019 at 7:06 p.m.

Chase is increasing the monthly service charge on savings accounts to $5 from $4 in 16 states, including Illinois. Chicago's biggest bank is also boosting the monthly service charge on...

SMS Assist gets another $45 million in financing

June 15, 2018 at 6:19 p.m.

SMS Assist, a Chicago-based software company with about 400 local workers, on Tuesday announced $45 million in new financing from a New York venture capital firm. Chicago's Pritzker Group has...

Attorney General Lisa Madigan, right, and Ruth Varela, of Richton Park, talked about debt-relief services that preyed on people trying to pay off student loans at a news conference May 4, 2015.

Madigan sues five debt-relief firms over student loans

June 16, 2018 at 6:04 p.m.

Illinois Attorney General Lisa Madigan filed five lawsuits Monday against debt-relief companies she claims preyed on consumers struggling to repay student loans. The companies charged upfront fees as high as...

Aon's former headquarters in Chicago. The company moved its headquarters overseas in 2012 in part to lower its tax bill.

Aon’s first-quarter results beat estimates

June 15, 2018 at 6:39 p.m.

London living is agreeing with Aon. The insurance brokerage and consulting firm, which moved its headquarters from Chicago to England in April 2012, reported better-than-expected earnings and continued stock repurchases...

First Midwest Bank, Chase, Associated Bank and MB Financial Bank are the banks recognizable to Chicagoans that received above-average scores in a customer satisfaction ranking by J.D. Power.

Itasca’s First Midwest has most satisfied customers in region, survey says

June 16, 2018 at 5:38 p.m.

Itasca-based First Midwest Bank has the most satisfied retail customers in the Midwest for the second-straight year, according to J.D. Power. The study looked at six factors to measure satisfaction:...

Illinois ends quarter with 24 fewer bank branches

June 15, 2018 at 7:03 p.m.

There were 300 fewer U.S. bank branches in the first quarter, and 24 fewer in Illinois, according to a newly released analysis. SNL Financial, a Charlottesville, Va.-based tracker of banking...

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