Has the LUV run out for Southwest Airlines?
Southwest faces substantial financial pressures, one of which includes an aggressive effort by an activist investor that says it wants to shake up the airline’s business.
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American Airlines slapped with $4.1 million fine for history of excessive tarmac delays
U.S. aviation regulators fined Fort Worth-based American Airlines $4.1 million for violating federal laws for leaving passengers on the tarmac too long, with most of the three-hour-plus delays happening at...
Southwest Airlines promised better performance after meltdown. Has it delivered?
DALLAS — More than half a year has elapsed since Southwest Airlines' December meltdown displaced thousands of passengers and canceled flights for days across the country during the holidays. The airline promised passengers that it...
American and Southwest still fall short for getting passengers on-time post-pandemic
As passengers came out of pandemic restrictions and pent-up demand to travel in 2022, airline on-time arrival rates still lagged 2019 levels at most of the country's major carriers including Fort Worth-based...
Como cliente, ¿debes llevar tu queja ante Better Business Bureau o a Twitter?
¿Sigue siendo el Better Business Bureau (BBB) relevante para los consumidores en una época de respuesta casi instantánea en plataformas de redes sociales como Twitter e Instagram? Desde hace más...
¿La inflación genera rollos de papel higiénico y tubos de pasta dental más pequeños?
Un mega rollo de papel higiénico Cottonelle solía contener 340 hojas. Ahora, es 312. Un Gatorade de 32 onzas se ha reducido a 28. Uno de los tubos de pasta...