What do I get with my subscription?
Your Unlimited Digital Access subscription includes access to the eNewspaper and chicagotribune.com.
Click here to login or create an account.
When do I get charged?
Go to myaccount.chicagotribune.com to see full details regarding your digital only or print + digital subscription.
How do I cancel?
Give us a call at 800-874-2863.
Registration / Login
I tried to register and it says “Looks like you already have an account.” What do I do now?
The email you are trying to register seems to already be in our system. Try logging in with that email along with the password you initially created.
I can’t remember my original password.
Click on this link to reset your password.
I’m still not able to get in, even after resetting my password. Help!
Send an email to our support team for assistance at [email protected]. Please be sure to include any error messages or screenshots necessary.
How do I login if I’m registered through Google or Facebook?
Just tap on the icon you are registered with, located on the login screen. Then login with your information for that provider.
Reading Content
I purchased a subscription but am not able to read any stories.
Open the menu by tapping the settings (gear-shaped) icon in the top-left corner of the home page. Click Manage Print/Digital Subscription.
Will I have access to the eNewspaper through the app?
The eNewspaper, the digital replica of the print paper, is accessible in the app. Click on the icon labeled Newspaper in the bottom-right corner.
I want to save an article so that I can read it later. How do I do that?
There are two ways to save an article:
On the section front: Tap the bookmark icon (ribbon shaped) on the bottom right of the article cell you’d like to save.
From an article screen: Tap the bookmark icon (ribbon shaped) on the top right of the article and it will save in your Saved section.
How do I access my Saved articles?
All of your saved items will appear in the Saved section. Click on sections then scroll to the bottom and click on saved.
How do I remove an article from my Saved list?
Click on sections then scroll to the bottom and click on saved. Tap the bookmark icon (ribbon shaped, bottom right of each article) to unsave this item.
Settings & Sharing
How can I share an article I read with a friend?
Tap on the share icon at the top right corner to get a list of share options. You can message or email an article as well as post it to Twitter and Facebook.
Can I reorder the sections in the app so that my favorite sections appear first?
The sections are displayed in an order determined by our editorial staff. They cannot be reordered.